Do you have a bluetooth hearing aid with pendant and want to get it to work with your corded office desk telephone (which is non-bluetooth, of course)? Now you can do that easily without a huge expense. Simply order the Plantronics MDA200 USB adapter which would plug into your computer. Then add the Plantronics SSP2714-01 Bluetooth Adapter, which plugs into the MDA200. Connect the telephone cord from the MDA200 into your desk telephone (either into the handset receiver port or into the dedicated RJ9 headset port, if your phone has one). That’s all there is to it!
This will allow you to use your hearing aid with your computer (if you listen to music or use Skype, etc.), with your desk phone and with your cell phone (simply pair it by bluetooth).
If you want to be able to answer a call on your desk phone while away from your desk, you will need to get either the HL10 handset lifter or an EHS cord (depending on the brand/model of your desk phone). If you do opt for either of these, you will also need to get an optional AC charger (see below).
Here are the links to the MDA200 and the SSP2714-01:
Please give a call if you need any assistance at (800)333-0020
August 26th, 2015
If you have a Mitel SuperSet 4025 o4 4015 SuperSet phone and you’re trying to connect a headset to it and having not luck, the answer is that you have to use your SuperKey to set up a softkey to be your headset button. This new button that you create will be what you press to answer and end a call on the headset. It’s pretty simple. Too bad Mitel doesn’t make it easy and just have a headset button set up on the phone from the start. Here are the instructions to program the SuperSet for headset use:
Press NO until you see: Personal Keys? (3rd one on the list)
Select A Key – press a key on phone that is not in use
Press NO until you see: Headset? (I think it’s 15th or more on the list)
The key that you select for the headset key must be lit when using the headset. Also, the headset connection plug is on the back of the phone.
Hope this helps! If you need to order headsets for your Mitel phone, give us a call at (800)333-0020 or visit by clicking here: Plantronics Headsets at Founders Telecom
September 22nd, 2011
If you have a Plantronics headset and you are plugging it into your dedicated headset port on your Toshiba DP5000-series Strata CIX phone such as DP5022-SD, DP5023-SD, DP5018-S, you have probably already come to the realization that you need to program a headset button on that phone in order for it to work. The headset button will tell the phone that you want to send the audio to the headset (rather than to the handset receiver). Once you have this button programmed, all you need to do when a call comes in is press that button to answer (and end) the call. Here are the elusive instructions for programming the headset button on your Toshiba phone:
Setting/Changing a Programmable Feature Button’s Function:
1. Press #9876 to enter User Programming Mode.
2. Press HOLD
3. Press whichever Programmable Feature Button you want to use.
4. Enter this code: 280
5. Press the same Programmable Feature Button again (it should be flashing) to save the setting. “DATA PROGRAMMED” should now appear on your LCD.
Hope this helps!! If you need to order headsets, give us a call at Founders Telecom (800)333-0020.
September 22nd, 2011
There are so many different Avaya headset connector cables that it can be quite a daunting task to find the correct one for your particular phone model. When you add in the confusion with all the name changes and spin offs, you have AT&T, Lucent and Avaya phones all with the same model numbers. Fear not! We have sorted it all out for you. All of the Avaya cables below are made to work with the Plantronics H-series headsets which have the black plastic rectangular QuickDisconnect at the end of the cord. The QuickDisconnect from the headset snaps onto the QuickDisconnect of the Avaya cable and then you simply plug the Avaya cable into phone’s dedicated headset port. There’s no need for an external amplifier. These phones are all headset-ready for direct connection to the H-series headsets
. Here’s the key to all the Avaya phone headset cables:
Avaya IP 2410, 2420, 4610, 4620, 4621, 4622, 4625,4630, 5410, 5420, 5610 and 5620 all use the Avaya HIC-1 cable (Plantronics part number 49323-04): http://www.founderstelecom.com/hiccorformer.html
Avaya IP 4606, 4612, 4624 all use the Avaya HIP-1 cable (Plantronics part number 61804-01):
July 7th, 2009
There’s a lot of confusion both on the part of Packet8 (since they don’t actually manufacture the phones themselves) and on the part of Plantronics regarding the headset port on the Packet8 phone model 6753i, 6755i and 6767i. If you look these models up on the Plantronics compatibility guide they tell you to buy an H-series headset as well as an M22 amplifier. In reality, you do not need the amplifier.
All you need is the H-series headset and the Plantronics A10 cable and you’ll plug it directly into the dedicated headset port on the Packet8 phone. Then, the trick is that you need to follow a few simple steps to initially set up the headset button on your Packet8 phone as follows:
Press OPTIONS then PREFERENCES then SET AUDIO then AUDIO MODE then choose HEADSET or choose HEADSET/SPEAKERPHONE if you want to be able to toggle back and forth between your headset and the speakerphone.
Once the headset is plugged into the headset port with the A10 cable, you just press your Headset/Speakerphone button on your Packet8 phone and you are in business! If you go to the link at Founders Telecom then you’ll see the headsets already paired up with the A10 cables so everything is included. Click here:
July 7th, 2009
If you have a Shoretel IP 565G, IP 560G, IP 560, IP 230, IP 265, IP 530 or IP 212K or a Toshiba DP5000-Series Strata CIX Phone (DP5022-SD, DP5023-SD, DP5018-S) you can now get any Plantronics wireless headset (such as CS55, CS540, CS70, CS70N, CS351N, CS361N or Voyager 510S) and you do not need the HL10 handset lifter for remote call answer or end. Instead of getting the HL10, you should get the Plantronics RD-1 Ring Detector (part number 78887-01
). It’s half the price of the lifter (only $23.95) and it’s a cleaner operation with no mechanical up and down motion to wear out. It uses electronic hookswitch, so you’ll just have this RD-1 Ring Detector connected in-line between your wireless headset base tower and your Shoretel IP, or Toshiba DP5000-series phone. Plantronics was able to create this product with the cooperation of Shoretel and Toshiba. If only more phone manufacturers would work together this way we’d have a lot more user-friendly products! Here’s the link to the product if you need it: http://www.founderstelecom.com/plrdridepodf.html
Also, if you have a Shoretel IP phone model above and you just want a traditional corded headset (not wireless), the good news is your phone is headset-ready for plug-and-play! Just get any Plantronics H-series headset along with the Polaris cable and that’s all you need (no amplifier required). If you click this link you will see the headsets already paired with the proper cable so it’s all included: http://www.founderstelecom.com/heforshshipm.html
July 7th, 2009
If you have a Polycom Soundpoint IP phone such as the Polycom 300, 301, 430, 500, 501, 550, 600 (rev. E or later), 601, 650 or 670, you’ll want to read on.
The good news is that these phones are headset-ready so you can simply plug a headset right into the dedicated headset port BUT (and that’s a big BUT), most of them will give you a nasty buzz sound. The only model that Plantronics has successfully tested and recommended is the Supra Plus with the Polaris cable. There are several Supra Plus models to choose from but they are all headband style (so if you are an ear hook person you are, unfortunately, out of luck).
Here’s the link for all the appropriate headsets and the cable for you to consider:
April 18th, 2009
Don’t want to read the entire users guide to figure out what’s wrong with your Plantronics CS50, CS55, CS70 or CS70N? I’ll make it as easy as 1-2-3 for you:
On the side of the charging base tower you’ll see a round dial with numbers on it. Line up the dial so that the number 1 is directly lined up with the raised horizontal plastic ridge to the right of the dial. This is the correct configuration setting for almost all phones in the US. Trust me. Don’t wonder about it. Just set it to 1.
Now, turn the charging base tower upside down and you’ll see a slide switch with ABCD. Set that to B. This is the outbound master volume (how loud you sound to the caller).
Next, on the back of the baser tower you’ll see another slide switch with 1234. Set that to 2. That is the incoming master volume (how loud the caller sounds to you).
You’re all set! If you hear echo when you speak, then use the down arrow button on the back side of the base tower. Press “down” arrow button several times until the echo goes away.
If you need to adjust the incoming volume, do so up on the earpiece (black rocker switch).
Need more help with your headset set up? Click here.
April 18th, 2009
The Cisco IP phones (series 7940, 7941, 7960, 7961) have a dedicated headset port on the back and a headset button right on the front of the phone. If you buy a wireless headset like the CS55 or CS70 WITHOUT also buying the optional HL10 handset lifter, then you will plug the CS55 base into your Cisco phone’s dedicated headset port and you must change the configuration setting on the CS55 base tower to number 4. This is the round dial with the slit down the middle which is located on the left side of the CS55 base tower. Turn the dial until the number 4 is directly lined up with the raised plastic ridge to the right of it. When a call comes in, turn on your headset by pressing the button on your earpiece and also press the “Headset” button on your Cisco phone to answer the call. Press the same buttons to end the call. You obviously won’t be able to answer or end a call while away from your desk since the Headset button on your Cisco desk phone is acting as your hookswitch.
On the other hand, if you have a wireless headset AND you also have purchased the optional HL10 automatic handset lifter, then you will ignore your phone’s headset port and headset button completely. You’ll plug your wireless headset into your Cisco phone’s handset receiver port and your handset receiver into the other port on the bottom of the wireless headset base tower marked with a symbol of a handset receiver. In this set up you will want the configuration dial on the left side of the base tower to be turned to number 1 so that the 1 is directly lined up with the raised plastic ridge to the right of the dial. When a call comes in you have one-touch call answer/end capability by just pressing the button on your earpiece. No need to press any button on your Cisco phone, so you can answer/end from anywhere in your 300 ft. range.
April 18th, 2009
There is a 2.5mm headset jack on the Cisco 7920 and Cisco 7921 cordless phones, however, you may have already discovered that it is not a standard 2.5mm jack. Surprise! Why do they do this sort of thing? Is it just to drive people crazy? Perhaps. But fret not, we have the answer. The standard 2.5mm plug has 2 black bands on it. The non-standard 2.5mm plug has 3 black bands and that’s what you need in order to make all the necessary connections inside the jack. You need any Plantronics H-series headet along with a special connector cable Plantronics part #65287-01 and that’s all there is to it. Plug and play. Here’s the link:
April 18th, 2009